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Category
special notice
 

2020-02-05 Postal services to Canada subject to delay

Hongkong Post announced that, as advised by the postal administration of Canada, due to the impact of heavy snowfall, all mail delivery services (including Speedpost) to areas with the following postcodes are subject to delay.

Postcodes
A0B XXX, A0C XXX, A0G XXX, A0H XXX, A0K XXX, A0N XXX,A1V XXX, A2A XXX, A5A XXX
 

2020-01-29 Sasa.com Customer Service Center will be temporary closed

Due to serious outbreak of the “Wuhan coronavirus” and to strengthen the prevention control, On 29th Jan, the China government strongly suggests the public not to return to the office to minimize the spreading of the disease. In this regard, the Sasa.com Customer Service Center will be temporary closed from 31st Jan to 9th Feb 2020. During the said period, the Customer Service Hotline will be suspended, while there will be limited service provided for email and live chat enquiries. Thank you for your understanding and we wish you good health in 2020!

 

2020-01-20 Stop shipment to New Zealand region

As per New Zealand Post updates, new GST, Import Duty and Customs clearance is applied and in effect, therefore Sasa.com will suspend operations to New Zealand region. Please note that we will not accept orders ship to New Zealand region starting from 4th February, 2020*. Thank you for your continuous support to Sasa.com!

【Note】

*Orders placed on or before 3rd February, 2020 will be proceeded upon payment is verified.

 

2020-01-10 Postal services to Australia subject to delay

Hongkong Post announced today (January 10) that, as advised by the postal administration of Australia, bushfires continue to impact various regions of the country due to severe weather events. As such, all mail delivery services (including Speedpost) to areas with the following postcodes are subject to delay.

【Postcodes】

2250-2263; 2323-2430; 2440; 2443; 2446; 2469; 2471; 2500-2653; 2721-2730; 2753-2795; 2848; 2900-2914; 3700-3741; 3865; 3909; 4570; 4650; 4670; 4674; 4676; 5115-5117; 5220-5223; 5232-5253; 5271-5275; 6030; 6037; 6041; 6442; 6335-6338; 6725-6770

 

2020-01-09 2020 Chinese New Year holiday notice

During 2020 Chinese New Year holiday, Sasa.com will temporarily suspend all order processing from January 25 to 28, 2020*. Orders with confirmed payment within the period will be proceed starting on January 29, 2020, please reserves 2-3 business days' delay for order processing**. Please accept our apologies for any inconvenience caused.

【Note】

*Order processing which delivery to Australia will be suspended from January 24 to 28, 2020.

**Order will be proceeded upon payment is verified and order status is updated to "Packing".

 

2019-12-13 Postal services to Australia subject to delay

Hongkong Post announced on December 10 that, as advised by the postal administration of Australia, the hazardous air quality in Sydney caused by bushfires is affecting the operation of Sydney's mail processing centre, thus resulting in delays for all mail delivery services (including Speedpost Service) to New South Wales (postcodes 2000-2999) and nearby areas.

 

2019-12-12 Christmas Airmail – Latest Dates Of Posting 2019

The latest dates of posting for airmail for AU region before Christmas Day will be on 16 Dec 2019. While the dates are provisional, they are worked out based on the requirements of overseas postal administrations. These dates are subject to availability of flight services and may be altered. Orders with confirmed payment from 14 Dec 2019 (HK Time: GMT +8) will be processed after the Christmas holiday of the local agent. Please accept our apologies for any inconvenience caused.

 

2019-12-06 Hongkong Post Christmas Airmail – Latest Dates Of Posting 2019

The latest dates of posting for airmail (letters, cards, packets and parcels) intended for delivery before Christmas Day are shown below. While the dates are provisional, they are worked out based on the requirements of overseas postal administrations. These dates are subject to availability of flight services and may be altered at short notice. The public are advised to post earlier than the dates shown.

https://www.hongkongpost.hk/en/about_us/whats_new/notices/index_id_758.html

 

2019-11-21 Postal services to United States subject to delay

Hongkong Post announced today (November 20) that, owing to a mail backlog at the Chicago airport, all mail delivery services (including Speedpost) to Chicago are subject to delay.

 

2019-11-12 Postal services to New South Wales in Australia subject to delay

As advised by the postal administration of Australia, due to the impact of bushfires, all mail delivery services (including Speedpost Service) to New South Wales (postcodes 2424, 2427, 2428, 2429, 2430, 2443 and 2446) are subject to delay.

 

2019-10-11 Postal services to New South Wales in Australia subject to delay

As advised by the postal administration of Australia, due to the impact of bushfires, all mail delivery services (including Speedpost Service) to New South Wales (postcode 2469) are subject to delay.

 

2019-04-23 Sasa.com Annual Stock-take

Please note that Sasa.com annual stock-take will be held on April 28 to 29, 2019, order processing will be temporarily suspended until service resume normal on April 30, 2019. Orders with confirmed payment from April 27 to 29, 2018 (HK Time: GMT +8), please reserves 2 to 3 business days' delay for dispatching. Please accept our apologies for any inconvenience caused.

Order Date (HK Time) Estimated order processing date**
27-28 April, 2019 29 April, 2019
29 April, 2019 30 April, 2019

【Note】

**Order will be proceeded upon payment is verified and order status is updated to "Packing".

 

2019-04-04 System maintenance notice

Apologize that our system will under maintenance (scheduled on 2019-Apr-10 09:00 to 12:00 GMT +8), no services will be available at Sasa.com global site during that period of time. Please note that all orders placed before 09:00 2019-Apr-10 with unsuccessful payment record will be cancelled by system. Thank you for your understanding!

 

2019-01-22 Chinese New Year holiday notice

During 2019 Chinese New Year holiday, Sasa.com will temporarily suspend order processing from 05-07 February, 2019. Orders with confirmed payment within above period will be proceed starting on 08 February, 2019, please reserves 2-3 business days' delay for order processing. Please accept our apologies for any inconvenience caused.

【Note】

**Order will be proceeded upon payment is verified and order status is updated to "Packing".

 

2018-12-03 Christmas airmail cut off schedule 2018

Hong Kong Post already posted their Christmas airmail cut off schedule of 2018, the dates are scheduled according to the local post offices advised; which are subjected to change according to the actual circumstances. For more update, please refer to Hong Kong Post's Notice: (https://www.hongkongpost.hk/en/about_us/whats_new/notices/index_id_585.html)